I have a phone but due to my location it only works when I am not at home, as it stands I am continuing to shield for medical reasons and have no service at home as a result. I have also been in contact with the information commissioners office as I believe forcing people to hand over sensitive personal data with a threat of barrier to access if they do not is illegal.

I am having the very same issue and even filed a formal complaint. You give your phone number and they can get everything else - who you are, where you live, etc. They talk about respecting users' privacy, and then they turn around and demand one of the most privacy violating pieces of information from their users. The bottom line is that I created the account with my email, I originally verified it with my email, and I should be able to maintain it with my email. Looking through the forums, this has been an issue for a few years. I also worry about how they cling this policy when there are several others ways a user could verify their account. I like using Discord to communicate with my online friends, but I worry about giving Discord my phone number. At this point, it seems like they are just giving me the runaround. I did get a reply that had various links I could use to get 'additional help' but those seem to be bots, too. After going back and forth with customer service a few times, it became clear I was dealing with a bot (very generic comments, never really addressing my specific concern, etc.). At the same time, I also filed a request with customer service. Originally, I filed it as a bug because I know there is nothing 'out of the ordinary' going on with my account. This is, literally, the same response I got (word for word), and I got it from more than one department. THEY ONLY CARE ABOUT MONEY AND THEIR OWN REPUTATION. PSA:THEY WILL FORCE YOU TO HAND OVER PRIVATE INFORMATION SUCH AS YOUR PHONE NUMBER AT ANY POINT. i wont be reccomendeding this to anybody else, thats for sure. so there goes my main years old account down the drain. no wonder why people think the moderation is shit when it comes to SUPPORT staff. They think they can just screw users over and shove their bot responses up my butt. this is how they treated me, like shit, as a four year customer who started this account back in 2017. they are literally commiting fraud at this point. Update:THEY LITERALLY RESPONDED WITH THE SAME BOT SCRIPT RESPONSE OF 'VPN/PROXY'. i used it for 4 years, why is suddenly now deciding to flag my account for 'being suspicous'? plus as many other people have said if you dont have a usable phone that isint landline or voip, your stuck. I just had that happen today too! while i was using the app and trying to join a server or chat with friends it suddenly kicked me out of my account and forced me to give over my phone number if i wanted to access the account.

How to verify phone discord fake